Categories

Categories

Can I get a refund/ cancel my order?

We will cancel and refund your order if:

  • There is a technical problem with the activation key, with proof provided by the customer
  • There is an evidence for fraudulent transaction made using customer’s payment method
  • The activation key has not been revealed to the customer on their DreamGame account

We will not cancel and refund an order if:

  • You are not satisfied with the game
  • You have bought the wrong game by accident
  • Your system does not meet he minimum system requirements, which you can find on every product page
  • You have purchased a game that is not available for activation in your country