What is a game key?
A game key is a serial number made up of a series of digits and numbers. This key is a personal proof of ownership that you can activate on gaming platforms such as Steam. You can only exchange a game key once for a game, so that you receive the game in your account. Later it is always possible to download the game again and play it via your account, even if you have already removed the game from your computer. Game keys are also known as game codes, activation codes or product codes.
How does it work?
After payment you will receive a unique and personal game key by email, which you can then activate on a gaming platform. The product e-mail or the product page specifies which platform the game key is suitable for. Once activated, you can download, install and play the game. Don't you know which platform is suitable for activating your key? Please contact our customer service, we will be happy to answer your questions!
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Activation of a game key via Steam
If you don't have a Steam account yet:
1. Create an account on Steam
2. Download and install Steam software
3. Start Steam. In the bottom left of the screen click on ‘+ Add game ..’ and select ‘Activate product on Steam’
4. Then enter Game Key on Steam. Attention: The entry of the code is case sensitive (pay attention to upper and lower case)
5. Follow further instructions on Steam
6. Have fun playing your game!
If you already have a Steam account:
1. Start Steam. In the bottom left of the screen click on ‘+ Add game ..’ and select ‘Activate product on Steam’
2. Then enter Game Key on Steam. Attention: The entry of the code is case sensitive (pay attention to upper and lower case)
3. Follow further instructions on Steam
Problems with your game key?
After payment you will receive a private link to access the game key within five minutes at the email address you provided. It sometimes happens that the game key ends up in the spam folder of your mailbox. Therefore, always check your spam folder to be sure before consulting our customer service. Are you having any other problems activating your game key? Consult the frequently asked questions for a solution. Isn't your problem there? Then get in touch with our customer service, we will be happy to answer your questions.